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Privacy Policy

Last updated · May 2026

This Privacy Policy describes how Mindora Technologies, S.L. (“Mindora”, “we”, “us”) collects, uses, and protects personal data in connection with this website (mindoratechnologies.com) and the products built on the Mindora platform (Mindora’s Box, Mindora’s Guard, Mindora’s Cities, Mindora’s Care).

Edge-only by architectureOur products are designed so that video and behavior signals are processed on-device. Raw video does not leave the customer’s premises by default. This Privacy Policy covers the data we, as Mindora, process directly — primarily contact data from prospects, partners, and investors.

1. Data controller

Mindora Technologies, S.L.
CIF: B22478242
Registered office: C/ de Sant Agustí, 21 3, 43003 Tarragona, Spain
Contact: contact@mindoratechnologies.com

2. Personal data we process

  • Contact data submitted via website forms (email, role, firm/organization, optional message).
  • Email correspondence when you write to us at contact@mindoratechnologies.com or reply to our outreach.
  • Technical logs (IP address, user agent, referrer) collected by our hosting provider for security and abuse prevention.

3. Legal bases (GDPR Article 6)

  • Article 6(1)(b) — performance of pre-contractual steps you request (demos, RFP responses, materials).
  • Article 6(1)(f) — legitimate interest in responding to inbound business inquiries and protecting our infrastructure.
  • Article 6(1)(a) — your consent, where required (for example, non-essential cookies; see our Cookies Policy).

4. Retention

Contact data is retained for as long as the conversation is active and for up to 24 months after last contact, unless a longer period is required by law (e.g. tax obligations for invoiced engagements).

5. Recipients and transfers

We do not sell personal data. We share data only with vetted processors strictly necessary to operate the website and respond to inquiries (hosting, email, helpdesk). Whenever possible, processors are located in the EU/EEA. Where international transfers occur, they rely on Standard Contractual Clauses and supplementary measures.

6. Your rights (GDPR Articles 15–22)

You may exercise the rights of access, rectification, erasure, restriction, portability, objection, and withdrawal of consent by emailing contact@mindoratechnologies.com. You may also lodge a complaint with the Spanish Data Protection Agency (AEPD).

7. Product-level data processing

For deployments of Mindora’s Guard, Cities, or Care, the customer (retailer, municipality, residence) is the data controller for video processed on-device. Mindora acts as a data processor under a Data Processing Agreement (DPA) and a Data Protection Impact Assessment (DPIA) template aligned with GDPR Article 35 and AEPD guidance on video surveillance. Request the DPIA template at /legal/dpia.

8. Updates

We may update this Privacy Policy. Material changes will be notified via this page and, when appropriate, by email.